Professional Supervised Visitation
Professional Supervised Visitation
At Safe Visitation we ensure that supervised visits take place in a safe and appropriate environment. Our job is to observe interactions between the parent and child, intervene if necessary to ensure the child’s well-being, and provide feedback or recommendations to the parents and the court. Our team of professional monitors helps facilitate positive parent-child interactions in a controlled setting, allowing the child to maintain a relationship with their parents while ensuring their safety and emotional well-being.
Helping Families Stay Connected Safely
The mission of “helping families stay connected safely” through supervised visitation services is rooted in the belief that every family deserves the opportunity to maintain meaningful relationships while prioritizing the well-being of all involved. By providing a structured and secure environment for families to interact, these services contribute to the overall health and stability of family dynamics, promoting healing, growth, and positive outcomes for all members involved.
About Us
Safe Visitation is a faith-based supervised visitation service dedicated to helping families stay connected in a safe, structured, and supportive environment. We provide professional, neutral supervision while prioritizing the safety and well-being of the children involved. Owned and operated by Emily Matamoros, a mandated reporter with over six years of experience in supervised visitation, we work with a dedicated team of trained monitors who have all been personally trained and thoroughly vetted to follow industry guidelines, safety protocols, and ethical standards. We believe in serving families with integrity, compassion, and professionalism while providing a safe space for children and parents to maintain meaningful connections.
Our Services

Professional Supervised Visitation
Professional supervised visitation involves supervised interactions between a parent and child overseen by a trained professional to ensure safety and appropriate behavior.

Custody Exchanges
Professional supervised exchanges involve the transfer of a child from one parent to another in the presence of a trained professional to ensure a safe and smooth exchange of custody.

Phone & Zoom Call Monitoring
Professional phone and Zoom call monitoring involves supervising and recording phone conversations or video calls to maintain quality, compliance, and security standards.
Costs
Non-Refundable Intake Fee: $75 per / client
Supervised Visitation: $50 per / hour
Phone & Zoom Monitoring: $40 per / hour
Monitored Custody Exchange: $40 per / event
- Reduced fees may be available in cases of financial hardship.
- A two-hour minimum applies to all supervised visitation sesions.
- Additional fees may apply for subpoeneaed records, court documentation, or expedited records.
Locations
Services outside the primary service counties may be provided when available and are subject to a $0.80 per mile round-trip travel fee.

Guilford County, NC

Forsyth County, NC

Davidson County, NC
Customer Reviews
“If you’re a parent who needs a court approved monitor for custody visitation TRUST ME there is nobody – NOBODY – better than Safe Visitation.
Every parent who’s ever had to deal with the court knows how frustrating and unfair it can feel. So if you ever find yourself in need of a monitor the last thing you want is someone who’s biased, or even just unpleasant to be around. I’ve experienced a little bit of everything after 12 years in a highly contested custody case, so I speak as someone with more experience than I’d like to admit when I’m say that there is no better monitor you could hire than Safe Visitation.
First, their team is professional. Everything is by the book – which is what you want – someone who is fair, unbiased, and factually reports your visit accurately to the courts. Their team also put the kids first, always, and that’s what matters most. As a parent we only care about the safety and wellbeing of our children. Safe Visitation doesn’t cater to you, or your ex-wife, or your ex-husband, they only care about your child, and that’s what you want in a monitor.
I feel safe when Safe Visitation is in my home, and I feel safe when they’re watching my kids in my exes home. It’s a comforting feeling to know you have a monitor who’s professional and who will treat you and your family with kindness and respect.
I’ve been dealing with the court system for over a decade, and I’ve seen a lot of people in this profession, from ex-police officers to retired social workers. TRUST ME. Safe Visitation is the monitor you want to have in your home, and they’re the monitor you want to have watching your kids in your exes home too. You could spend weeks looking at monitors and you will never find anyone better.” – A. Goodwin
Contact Us
safevisitationnc@gmail.com / Phone (714) 302-2461
“The righteous who walks in his integrity, blessed are his children after him.” Proverbs 20:7
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